Job Description

Role & responsibilities

• Ensure planning, organizing, and directing the overall operations of the hospital to ensure smooth functioning and optimal resource utilization.
• Ensure adherence to regulatory standards, accreditation requirements, and quality benchmarks in all aspects of hospital operations, including patient care, safety protocols, infection control, and documentation practices.
• Design and implement short, medium and long-term goals for the hospital; frame budgets and operational strategy for each department.
• Monitor key performance indicators (KPIs), operational metrics, and patient satisfaction scores to identify trends, assess performance, and implement process improvements that enhance operational efficiency and service delivery.
• Oversee patient flow processes, bed management, and patient admissions, transfers, and discharges to optimize capacity, minimize wait times, and enhance the patient experience.
• Work in close collaboration with clinical & non-Clinical functions to ensure delivery the best Healthcare services.
• Ensure effective Implementation of policies and processes as laid down by the organization.
• To ensure 100% compliance with statutory, statistical and annual reports.
• Responsible for maintaining and implementing Patient Feedback Process and conduct regular patient feedback analysis.
• Develops and implements policies, procedures and best practices in the administration of hospital with reference to corporate services, medical insurance, material management, pharmacy management and facility management.
• Assures that facility is in compliance with all federal, state and local laws.
• To oversee facility management in coordination with Facility manager (clinical areas and operations).
• Creates and implements a best practice program, maintaining a consistent level of quality of care offered to patients.
• Identify opportunities for leveraging technology solutions, automation, and best practices to streamline workflows, reduce administrative burdens, and enhance operational effectiveness in hospital operations.

Minimum Requirements :-

• MBBS/BHMS
• Bachelor's degree in healthcare administration/business administration
• Minimum 10 years of experience in hospital administration.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.

Job Detail:

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