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Tech Mahindra - Hiring For banking process (Back office and voice)

Tech Mahindra
BPO / Call Centre

Full Time

Job Description

Tech Mahindra is hiring for Transunion (Cibil) Banking Process.

Work Location: Chandivali (WFO)

Graduation is mandatory

Min: 2yrs of experience in BFSI

Fluent in English

 

Job Roles & Responsibilities:

1) Answer queries professionally to provide information about products and services, obtain details of complaints through email.

2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.

3) Follow up to ensure that appropriate actions were taken on customer's requests.

4) Refer unresolved customer grievances or special requests to designated departments for further investigation.


Job Role :

Tech Mahindra - Hiring For banking process (Back office and voice)

Industry :

BPO / Call Centre

Qualification Required :

Diploma / Vocational Course

Experience Required :

0 - 1 Years

Location :

Mumbai Region

Gender Preference :

Any

Required Skills :

ccs support banking voice process

Job Detail:

Job Timing :

9:30 am - 6:30pm | Monday to Saturday

Interview Details :

11:00 am - 4:00pm | Monday to Saturday

Employer Contact Details:

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Job Summary
  • Location

    Mumbai Region

  • Job Type

    Full Time

  • Salary

    ₹20000- ₹30000

  • Date Posted

    18 January,2023