International Voice Process -Air Ticketing Process -Direct Walk In

Job Description

Dear candidate,

Greetings from IGT

International Voice customer support hiring,(Airline Process)

Contact HR Mohammed: 636144766

Job Description:

• Supporting the customer through phone calls.

Resolving customer complaints and queries.

Providing detailed information to customers.

• Offering exceptional customer service and satisfaction.

• Following up with customers for any further information.

• Maintaining a healthy relationship with the clients.

• Adhering to the companys rules and regulations.

Skills required:

• Excellent written/verbal communication skills.

• Good logical reasoning & analytical skills

• Excellent customer service skills.

• Able to interact with customers via call and should be able to answer servicing questions.

Good Personality and discipline.

Salary Range: Voice > INR 2.25 to 3.5 LPA .+ (Incentives).

Shifts: Rotational Shifts/US Shift (Primarily Night Shifts).

Working days: 5 days a week. (2 days rotational week off)

Working hours: 9 hours per day including 1 hour of break.

Qualifications: 12th Passed and above (Experienced)

Age: 19 to 30 Yrs

Benefits:

• Transport: Free transportation with Point to Door Step pick up and drop facility round the clock.

• Night Shift Allowance

• Medical insurance for self and dependent

• 5 days working

• 2 days rotational offs

Interview Rounds:

• HR Round

• Versant Test Round

• Operations Round

Note:

• Hardcopy of the resume as well.

Job Detail:

Employer Contact Details: Show Info

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