Job Description
- Responsible for end to end delivery of infra services in efficient and timely manner for team working in 24x7 basis.
- Lead 100 + technical members spread across geographies.
- Understand the technology and enterprise infrastructure in- DC, security, EUC, Workplace, DBs, Cloud, process team etc.
- Should be able to lead and drive the technical team. Should be able have face to face session, meetings with customer.
- Work as single point of contact for customer and front-end delivery as Hexaware face
- Manage cost, and focus on improving revenue and Gross margin.
- Management experience in - Data Centers management, Security and Compliance projects, network management & operations, disaster recovery, service transition and Vendor management. Proficient in collaborating between business partners, customers, end-users, application migration , and technical team members to develop and implement high quality IT projects.
- Worked as Delivery Manager for core Infrastructure and Application Environment deployed at customer location.
- Provides leadership to project staff including project engineers, vendors and partners.
- Worked on Cost Optimization Program and managing right resource allocation of the project
- Do trend analysis for Incident, problem and change management.
- Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the Customer/Management.
- Ensure Incident, Service Request, Problem change are implemented as per SLA and are met and exceeded.
- Good knowledge on ITIL and Agile methodology.
- Driving and leading customer calls, on daily, weekly, monthly, quarterly basis.
- Mentor and motivate the team for performing as per contract. If need be providing, required training to team.
- Be a part of Priority 1 Incident.
- Attend CAB meeting whenever required.
- Manages the staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities
- Coordinates training requirements of team.
- Leads and provide guidance on the internal and external Audit.
- Excellent Oral and written communication.
Job Role :
Infra Project Manager
Industry :
IT Services & Consulting
Qualification Required :
Graduation
Experience Required :
1 - 4 Years
Location :
Hyderabad
Gender Preference :
Any
Required Skills :
project management handling problem solver
Job Detail:
Job Timing :
9:30 am - 6:30pm | Monday to Saturday
Interview Details :
11:00 am - 4:00pm | Monday to Saturday
Employer Contact Details: Show Info
Login to show Contact Detail
Share :
Related Jobs
-
10 months ago