Hiring Senior Manager - Medical Coding For Pune Location

Job Description

We are excited to inform you that Optum has taken over Episource. We will officially be referred as "Optum Health & Technology (India) Private Limited".

QUALIFICATION & WORK EXPERIENCE REQUIREMENTS:

• Worked at least 3-4 years as Manager.
• Medical Coding experience of 10-12 years preferred.
• Understanding of US Healthcare industry, including but not limited to HIPAA/HITECH
• Certification in CPC or CCS is preferred.
• Strong knowledge with ICD 10 & CPT codes

ROLES & RESPONSIBILITIES:

Service Delivery

• Enable the AVP/VP to run Operations. Will bring in strong operations skills to the Account, will partner & compliment with Domain specialist. Improve the operational systems & processes in the Account.
• Improve cost/chart by measures including but not limited chart/day/coder.
• Manage client SLAs (turn-around-time, quality)
• Strong understanding of US Healthcare industry and business environment
• Production planning monthly, weekly and daily queue management, movement of resource on need basis
• Project management Resource planning as per project scope, risk management and escalation management. Achieve client and organization objectives for a given project.
• Work collaboratively with every team to achieve organization goals.
• Diligently use data driven tools and application to drive performance and decision making.

Team Management

• Goal setting, coaching and feedback, performance management, team development.
• Career Management and development of leaders
• Coaching leads - Facilitate formal and informal training.
• People Engagement (One-One's, Team meeting, skip meeting etc.,); Attrition Management

Stakeholder Management

• Understand and finalize the scope with clients and onsite teams.
• Manage client interaction over conference calls and/or emails.

Process Improvement

• Drive efficiency and productivity initiatives
• Improve client and employee experience by continuous improvements.

Capability Index Development

• Development and constant improvement of capability index of the team

Compliance

• Manage external and internal quality and security standards (HIPPA/ISO/ISMS) audits and accountable for audit clearance.
• Maintain documentation to demonstrate adherence to compliance standards; Audit readiness; Floor etiquettes.

Value Add

• Drives generation and execution of ideas at an organizational level.

Job Detail:

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