Job Description

Roles and Responsibilities

  • Responsible for managing the sales revenue and relationship with a set of client accounts.
  • Acquiring a thorough understanding of key customer needs and requirements.
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Contribute in sustaining and growing business to achieve long-term success.
  • Ensure the correct products and services are delivered to customers in a timely manner.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Conduct onsite training for customers.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
  • Coordination and follow up with cross-functional teams within, for growth and relationship management of existing business

  • Desired Candidate Profile
  • Ready to relocate .
  • Excellent in English.
  • Ability to travel 2 times/month.
  • Experience in sales and providing solutions based on customer needs.
  • Call center experience.
  • Customer service experience is must.
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
  • Excellent organizational skills.
  • Ability in problem-solving and negotiation.
  • Intelligent, enthusiastic and self-motivation driven.

Job Role :

customer service executive

Industry :

IT Services & Consulting

Qualification Required :

Diploma / Vocational Course

Experience Required :

0 - 1 Years

Location :


Gender Preference :


Required Skills :

Customer Service Executive

Job Detail:

Job Timing :

9:30 am - 6:30pm | Monday to Saturday

Interview Details :

11:00 am - 4:00pm | Monday to Saturday

Employer Contact Details:

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Job Summary
  • Location


  • Job Type

    Full Time

  • Salary

    ₹25000- ₹35000

  • Date Posted

    16 January,2023