Teller Job Role Profile description in Banking Sector

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icon Shinycareer | 06 Dec, 22
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A bank teller is a professional who works in a bank and is responsible for handling customer transactions. They are the front-line representatives of the bank and are responsible for helping customers with a variety of services, such as cashing checks, accepting deposits, making withdrawals, issuing money orders, and transferring funds. Bank tellers must ensure accuracy and security in all transactions, as they are responsible for accurately balancing their cash drawer at the end of each shift. They must also be knowledgeable of bank and government regulations, policies and procedures. Bank tellers must also be able to communicate and interact effectively with customers, as they are often the first point of contact for customers entering the bank.

Teller Job Description in Banking


A teller is a bank employee who deals directly with customers. They are responsible for a wide range of tasks including processing deposits and withdrawals, issuing loans, and cashing checks. Tellers must be able to maintain a high level of accuracy and integrity while dealing with large sums of money. They must also be able to provide excellent customer service.


The teller job description in banking typically includes the following responsibilities:


• Greeting customers and providing them with assistance

• Processing customer transactions accurately and in a timely manner

• Balancing cash drawer at the end of each shift

• Referring customers to appropriate bank staff for account questions or concerns

• Maintaining a high level of confidentiality with customer information

• Complying with all bank policies and procedures



The minimum qualifications for a teller position in banking typically include a high school diploma or equivalent. Some banks may also require tellers to have completed a formal training program. Prior experience in customer service or cash handling is also highly desired.

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