Product Coordinator

Job Description

• Active engagement with sales team to resolve day to day hurdles related to product and processes

• Co-ordinating with various function like IT, Sales, Credit and Operations team to resolve query on time and provide adhoc support where so ever required.

• Identify the product gap, conduct research on the product development, test the viability of the product and process, communicate the new launch of product and processes.

• Ensure adequate training interventions on systems and processes while monitoring progress and publishing figures

• Drive employee contests and incentives so as to increase motivation and productivity levels of employees.

• Drive the sale of supplementary products such as insurance, etc so as to as to secure the portfolio and increase the fee income; including designing and conducting sales contests and running marketing campaigns

• Identify training needs of the team and ensure that all the employees across the regions are trained on products and processes.

• Identifying and providing inputs for building technology roadmap for microfinance business

Key Skills

• Good acumen of technology and IT platforms (LOS/LMS)

• Query management and tracking

• Effective communication

Education:

Post Graduate/ Graduate in any discipline

Job Detail:

Employer Contact Details: Show Info

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